Last updated: July 31st, 2008

General Description

This article provides directions for setting up Entourage to work with the Exchange server.

Step by Step Instructions

Note: The screenshots below provide generic names and e-mail addresses. You will need to substitute your username and e-mail address to make these instructions work.

 

Follow these directions if you would like to set up Entourage for Exchange access without using the Setup Assistant wizard.

Step 1: Select Account Settings... from the Entourage menu:



Step 2: Select the Exchange tab of the Accounts window and then click the New button. If the Account Setup Assistant wizard appears, click the Configure Account Manually button. Select the Account Settings tab and you will see the following:



Step 3: Fill out the form you see above with the following information:
  • Account name: What you want to call the account
  • Name: How you want your name to appear on outgoing messages
  • E-mail address: Your @exchange.purdue.edu email address
  • Account ID: Your Exchange username (same as career account)
  • Domain: onepurdue or ONEPURDUE (both work)
  • Password: Your Exchange password (same as career account)
  • Save password in my Mac OS keychain: (optional) checked
  • Exchange Server: exchange.purdue.edu
  • This DAV service requires a secure connection: checked
  • Override default DAV port: unchecked (automatically changes to 443)
Step 4: Select the Advanced tab and fill out the form with the information listed below the picture:


  • Public folders Server: exchange.purdue.edu/public/
  • This DAV service requires a secure connection: checked
  • Override default DAV port: unchecked (automatically changes to 443)
  • LDAP Server: 1061cendc01.central.purdue.lcl
  • This Server requires me to log on: checked
  • This LDAP Server requires a secure connection (SSL): unchecked
  • Override default LDAP port: unchecked (default is 3268)
  • Maximum number of results to return: To avoid errors, enter 1000, but you may experience long delays when addressing messages. To eliminate the delays, enter 100, but you will receive error messages indicated that too many results were returned.
  • Search base: Can be left blank
Click OK when done.

Entourage will now synchronize with your Exchange account. If you need to set up delegates or connect to other mailboxes, see [KB001650] How do I add Exchange mailboxes that I have delegate access to in Entourage?.

Troubleshooting

While Entourage is synchronizing with the Exchange server for the first time, it can take up to 30 minutes or more and Entourage may stop responding. The time is directly proportional to the size of your account.

If you experience long delays or errors about too many results being returned when addressing messages, see [KB001651] Entourage freezes when I'm composing a message (Exchange server).