This article explains how to reset a SSINFO password.

SSINFO is used by incoming freshman, current students, non current students and alumni to access student information such as grades, schedules, financial aid, and fees.

Also, third parties (parents, grandparents, etc) can set up an assignee account and request access to specific student information such as Tuition and Fees (for use with Purdue-pay) and specific Financial Aid information. Permission to access this information must be granted by the student.

The SSINFO login for ALL students; Future, Current and Non-current:

• PUID (without spaces or dashes)

To Reset your Password in SSINFO:

1. Go to http://www.ssinfo.purdue.edu
2. Click on Personal you will see a Change My Password
3. The Change Password screen will display.
   

If you have Forgotten your Password

Early Entry students - If you have never logged into SSINFO, please go to http://www.ssinfo.purdue.edu and select the "New to Purdue" link for accessing SSINFO instructions. Call the ITaP Customer Service Center if you have any difficulties, (765) 494-4000. Please have your 10 digit Purdue ID number available and be prepared to answer a few questions for verification purposes.

Current students can also log into SSINFO using your Career Account as long as you have not disassociated your SSINFO password with your Purdue Career Account.

If you have created a "Last Resort" question on SSINFO

• Put your login in the login box
• Check the box below in the "Forget your password? Enter your Login above, check this box (check here)
• Click on the "Login" button
• Answer the questions that follow
• After you complete the questions, you will be able to enter your password.

Alumni and Non-Current students - If you have not logged in since January 1, 2003, then you will be able to use your Student ID as a log in 1 Time. Once logged in, you can find your 10 digit Purdue ID number under "Personal > View my PUID..."

If you have forgotten your SSINFO password:

• And you know your 10 digit Purdue ID,
  
• call ITaP Customer Service, (765) 494-4000.
  
• Be prepared to answer a few more questions for verification.
  
• If you do not know your 10 digit Purdue ID,
  
• you can contact the Office of the Registrar http://www.purdue.edu/Registrar/Records/transcripts.htmand request a copy of your transcript.
  

Assignee (Parent) password reset

To request a password reset: This password can only be reset by the person listed on the account.

• Call ITaP Customer Service Center, (765) 494-4000
• Only the person who's name is on the account can request the password reset.
• Husbands can not request a password if the account is listed in their wives name and vice versa.
• You will need to provide the following information:

1. Your 10 digit login name (for example: A123456789)
2. Your full name
3. The address you listed when you created the account
4. Your date of birth
5. The last 4 digits of the Purdue ID of the student whose account you wish to access.
6. The full name of the student whose account you wish to access.

If you are unable to log into SSINFO, check your password to see if it is in the following format:

• Has 8 characters
• Contains at least one lower case letter
• Contains at least one upper case letter
• Contains at least one number

You are able to disassociate your career account and password with SSINFO. If you have done this in error, you might be able to log into other applications with a password you reset, but be unable to log into SSINFO. Or, you may be able to log into SSINFO, but be unable to log into other applications, such as Webmail. You can correct this by changing your SSINFO password and requesting that the Purdue Career account use the same password.

SSINFO was modified on 5/20/2006 to require a 10 digit Purdue ID instead of a 9 digit Student ID to login